Staying connected with customers without overwhelming them is tricky to balance. Over-engagement, such as too many untargeted ...

Leaders announced the reintroduction of the Railway Safety Act, which was first proposed in Congress the month after the derailment in 2023, but died in committee months later.

Narayanan, V.G., and Lisa Brem. "Customer Profitability and Customer Relationship Management at RBC Financial Group." Harvard Business School Case 102-043, February 2002. (Revised March 2002.) ...

a software company that provides enterprise resource planning and customer relationship management solutions for organizations in the AEC, government contracting, and professional services markets.

Narayanan, V.G. "Customer Profitability and Customer Relationship Management at RBC Financial Group." Harvard Business School Teaching Note 103-013, August 2002. (Revised February 2018.) ...

Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small business CRM software we've tested.

Pipedrive helps salespeople manage and automate the sales process so that they can focus on leads and strategy. With this new ...

Layoffs at Salesforce are set to impact over 150 employees in San Francisco. According to a state filing, the customer ...

Customer Relationship Management (CRM) helps organizations deliver exceptional customer service and support. Good CRM tools and strategies enable call centers, contact centers, and customer support ...

Deus X Pay is a regulated institutional stablecoin payment provider offering secure and compliant digital asset transaction ...