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Buckeye Broadband outsourcing part of call center, more than 100 people to lose their jobsTOLEDO, Ohio (WTVG) - More than 100 people at Buckeye Broadband’s local call center will be laid off effective March 31. The company plans to outsource their jobs to a third-party company that ...
The emotional labor involved makes call center work one of the most demanding jobs in customer service. According to HubSpot’s 2024 Annual State of Customer Service Report, 82% of customers ...
Call center workers often operate in a hostile work ... "Additionally, the repetitive nature of the job can make it feel monotonous, leading to a lack of engagement and satisfaction." ...
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