World's largest call center using AI to 'neutralize' Indian employees' accents
In a new report from Bloomberg, Teleperformance shared that it invested $13 million in Sanas, an AI startup. Sanas has ...
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Fayetteville, Cumberland County officials to discuss combining 911 call centers
Fayetteville officials are gearing up to discuss the future of their 911 center with Cumberland County on Thursday. The city could consolidate its call center with the county's or continue plans to ...