"It's a great collaboration,'' Ms Cousland tells me. ''Not everybody calling 999 needs an ambulance." As well as Lincolnshire, EMAS covers Nottinghamshire, Derbyshire, Leicestershire, Rutland and ...

The scam starts with fake articles featuring celebrities. Next comes a crypto ruse, and finally, the fraudsters impersonate the authorities. More than 32,000 people have fallen victim, but now the ...

THE world’s biggest call centre operator has been accused of using AI to “whiten” Indian accents for Brit customers.

Singers swapping fame for regular jobs is not an uncommon thing but this group of eighties legends have gone one step further ...

Teleperformance, the world's biggest call centre operator is using artificial ... The company said it was applying real-time AI software on phone calls to remove the accents of English-speaking ...

Teleperformance, the world's biggest call centre operator, is using AI to "neutralise" Indian accents for Western clients and ...

The software is already used by companies like UPS and Walmart. Teleperformance’s Markus Schmitt told investors on Thursday ...