THE world’s biggest call centre operator has been accused of using AI to “whiten” Indian accents for Brit customers.
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India Today on MSNCall centre giant using AI to mask Indian accents for Western clients: ReportTeleperformance, the world's biggest call centre operator, is using AI to "neutralise" Indian accents for Western clients and ...
The software is already used by companies like UPS and Walmart. Teleperformance’s Markus Schmitt told investors on Thursday ...
Telangana Cyber Security Bureau busts fake call centre targeting PayPal customers, leading to 63 arrests and recovery of ...
"It's a great collaboration,'' Ms Cousland tells me. ''Not everybody calling 999 needs an ambulance." As well as Lincolnshire, EMAS covers Nottinghamshire, Derbyshire, Leicestershire, Rutland and ...
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The most hated 'on hold' phrases revealed as UK customers lose patience with call centre botsEndless waits and robotic responses are leaving UK customers fed up 😤 Call centre bots are driving UK customers to ... For ...
Teleperformance, the world's biggest call centre operator is using artificial ... The company said it was applying real-time AI software on phone calls to remove the accents of English-speaking ...
TANZANIA Electric Supply Company Limited (TANESCO) has officially launched a toll-free number, 180, at its call centre two months after Deputy Prime Minister and Minister for Energy Doto Biteko ...
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