Call-centre crypto scammers unmasked as data leak exposes their schemes
The scam starts with fake articles featuring celebrities. Next comes a crypto ruse, and finally, the fraudsters impersonate the authorities. More than 32,000 people have fallen victim, but now the ...
World’s biggest call centre accused of using AI to ‘whiten’ Indian accents & ‘improve empathy’ for Brit customers
THE world’s biggest call centre operator has been accused of using AI to “whiten” Indian accents for Brit customers.
80s singing legends join forces as they swap stage for job in call centre
Singers swapping fame for regular jobs is not an uncommon thing but this group of eighties legends have gone one step further ...
NDTV14d
Call Centre Giant Using AI To Remove Indian Accent For Western Customers
Teleperformance, the world's biggest call centre operator is using artificial ... The company said it was applying real-time AI software on phone calls to remove the accents of English-speaking ...
India Today on MSN13d
Call centre giant using AI to mask Indian accents for Western clients: Report
Teleperformance, the world's biggest call centre operator, is using AI to "neutralise" Indian accents for Western clients and ...
The Financial Express13d
Call centres embracing AI to ‘neutralise’ Indian accents, sparks debate over making voices ‘sound whiter’
The software is already used by companies like UPS and Walmart. Teleperformance’s Markus Schmitt told investors on Thursday ...