Reaching a customer segment that wouldn’t typically seek your services requires careful positioning and outreach.

Artificial intelligence is at the forefront of transforming customer intelligence, enhancing engagement, and optimizing ...

In today’s fast-paced digital marketing landscape, artificial intelligence (AI) is revolutionizing how advertisers optimize ...

While Adobe, Salesforce, and Microsoft dominate the CX space, Adobe stands out by blending data-driven insights with creative ...

Enables enterprises to enhance customer interactions with AI-driven analytics, real-time insights and omnichannel engagement • Addresses evolving consumer expectations with ...

CAMPBELL, Calif., March 18, 2025--8x8, Inc. (NASDAQ: EGHT) announces that increasing customer adoption of AI-powered self-service is driving momentum in 8x8 CPaaS APIs ...

Deloitte and CleverTap form strategic alliance to empower businesses with data-driven insights and AI-powered automation for enhanced customer engagement.

Brands racing to adopt AI in marketing are finding that human insight holds the key to turning automation into lasting customer loyalty.

The integrated solutions include virtual numbers, centralized call monitoring, and automated feedback systems, achieving an ...

Exotel, a leader in AI-driven customer engagement solutions, has announced a successful collaboration with JSW MG Motor India, enhancing customer experience and operational efficiency. The integration ...