The companies that benefit from this are the ones that take proactive measures to ensure their staff has received proper customer service and appreciation training. You can earn an incredible ...

This program aims to provide a fast track to great careers with industry partners like Alabama Power, Spire, and Blue Cross, ...

A woman on TikTok shared a PSA about the importance of putting yourself on mute if you’re ever on hold with customer service.

It previously let nonpaying guests use store facilities, such as bathrooms, indoor communal areas, and patios.The Seattle-headquartered coffee chain said earlier this month that beginning January 27, ...

The goal in these exercises is to help your team become more confident and proficient in what they say and do. When you achieve greater confidence and proficiency, you will also achieve greater trust ...

HOOVER – Jefferson State is now offering a new customer service program at its Shelby-Hoover campus.

NASHVILLE, Tennessee, Jan. 21, 2025 (GLOBE NEWSWIRE) -- Integrity Solutions, a global leader in sales performance improvement and sales training, has reimagined and upgraded its learning experiences ...

Good customer service is made, not born. Most companies find that employees require training to provide good customer service. Some of the areas in which employees often get help from customer ...