For example, you might write to express your condolences rather than send a hug by text to the family of someone who has passed away. A formal letter or email would have a standard greeting ...

Do keep your email short and sweet – this doesn’t mean you should be rude, just don’t write a whole novel. Keep it simple, to the point, and polite. Do, at the very least, introduce yourself, state ...

Formal letters differ in some key ways from e-mail and even from professional memos ... Job letters and cover letters — or the letters you write to an organization to apply for a job ...