Chatty. And the language I use to apologise can be more informal too. (TO PERSON ON PHONE) Yeah, soz, I’m stuck at the doctor’s. This leaflet about opening a bank account uses formal language ...

Depending on the information that is being shared and the audience that the message is being sent to, communication can be formal or informal. Formal communication refers to planned official ...

This is a form of language that is informal; non-standard ... good form demands that we avoid them in formal day to day communication. Unnecessary brevity, and a peculiar type of laziness have ...