However, that changed when a man, accompanied by a young girl presumed to be his daughter, approached the desk claiming to ...

Hotels - In today's fast-paced and competitive hospitality industry, hotels must adapt to ever-changing technological advancements to stay ahead. One of the most ...

you can't always assume the staff will see that information prior to check-in. It's a good idea to call the hotel directly after booking to ensure your needs will be met.

Q. I prepaid for two nights in a hotel through Booking.com. But when I arrived, an employee said their confirmation system was down, and there was no record of the reservation or an ability to ...