However, that changed when a man, accompanied by a young girl presumed to be his daughter, approached the desk claiming to ...

you can't always assume the staff will see that information prior to check-in. It's a good idea to call the hotel directly after booking to ensure your needs will be met.

A hotel front desk worker was caught off guard when a routine check-in question resulted in an unusually hostile response. The employee, who shared the story on Reddit this week, explained that the ...

Hotels - In today's fast-paced and competitive hospitality industry, hotels must adapt to ever-changing technological advancements to stay ahead. One of the most ...