Fake IVR Calls: What Is This New Scam Targeting Your Money?
A new scam is on the rise, targeting unsuspecting individuals through fake IVR (Interactive Voice Response) calls. Using automated systems, scammers deceive people into revealing sensitive banking ...
Voice AI Tech Is Revolutionizing Customer Service And Contact Centers
Voice AI is rapidly reshaping customer service and contact centers, ushering in a new era of 24/7 efficiency, personalization ...
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Fake IVR call: A new way to cheat people, understand here what is a Fake IVR Call?
IVR is an automatic phone system that banks, telecom companies, and customer service helplines use. In this, you can choose your service by giving commands through the keypad or voice of your ...
Digital services made accessible with interactive Voice Response (IVR) in 6 Regions
In an effort to bridge the digital divide and empower women micro-entrepreneurs, GIZ Ghana through the Digital Transformation ...
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voice prompt
A recorded message that is played by auto attendants, interactive voice response (IVR) systems, message-on-hold systems and other voice processing tools. The "prompt" is a request to input some ...
Text-To-Speech Market To Surge With 3.7% CAGR, Global Revenue To Exceed US$ 5,736.20 Million By 2034
Text-to-Speech Market Businesses growingly acquiring interactive voice response (IVR) systems to improve customer engagement and streamline ...
NSE cracks down on IVR order confirmations
In a circular released on 13 March 2025, the NSE clarified that orders initiated by trading members on behalf of clients through IVR systems, where confirmation is obtained by pressing a predefined ...