Key Points The principles of TQM are vital to the success of the approach’s adoption by any organization. TQM places a heavy ...

To help organizations manage quality effectively, the International Organization for Standardization (ISO) outlines seven key principles of quality management. Lean Six Sigma, a methodology ...

and teaches how to put quality principles to work. The certificate can prepare students to work as quality trainers, facilitators, team leaders, or managers at various levels of an organization.

Learn about the differences between ISO 9000 and ISO 9001, including their purposes, applicability, and certification ...