Everybody was just heartbroken and devastated,” the mom said after her special needs son was not allowed to board with just a ...

The Pembroke, N.C., mom claims Royal Caribbean did not allow her son to board the cruise due to his ID, even though she ...

Imagine planning a dream vacation for over a year, only to have it shattered just before the departure. This was the heartbreaking experience of Shannon Nutting, a mother of four, who drove eight ...

Nutting had meticulously planned this cruise for over a year, even hiring a babysitter to accompany the family. The excitement of the impending journey was palpable, especially for Nutting’s ...

The next vessel to take the title of world’s largest cruise ship is headed to Port Canaveral. Disney is sending a new ship to ...

Some passengers are not happy that the cruise line is changing its plans for the debut of its second Icon Class ship.

A North Carolina family says what should have been an enjoyable cruise turned into heartache after they were turned away at ...

A North Carolina mother’s long-planned cruise vacation turned into heartbreak when Royal Caribbean wrongly denied boarding to ...

A mother’s long-planned family cruise turned into heartbreak when Royal Caribbean staff denied boarding to her 16-year-old ...

Some passengers say they skip certain Royal Caribbean ships because they lack this key entertainment offering.

A family was denied boarding for a Royal Caribbean cruise due to ID confusion for a special needs teen. Is the cruise line ...

A family is reeling after planning a surprise Royal Caribbean cruise for their kids — and then their teen was denied boarding ...