Chinese hotpot giant Haidilao said it would compensate over 4,000 diners who had visited one of its outlets in Shanghai.

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One of China's biggest restaurant chains, Haidilao, known for its hotpot, has apologized and offered refunds to thousands of ...

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Haidilao, a Chinese hotpot giant, is compensating over 4,000 patrons after a video surfaced of two diners urinating in a hotpot broth in Shanghai. With staff training highlighted as an issue, Haidilao ...

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Hotpot chain Haidilao has offered to compensate over 4,000 diners who visited one of its restaurants in Shanghai following an incident where two diners urinated into their hotpot broth.

The company confirmed the location in downtown Shanghai on March 6. “We fully understand that the distress caused to our customers by this incident cannot be fully compensated for by any means ...