We never expect premium service to be free though and we found Vivint’s service to be one ... The next two rounds should be interesting. Both SimpliSafe and Vivint offer customer support in the form ...

In our experience, SimpliSafe customer service is rock-solid. Their Help Center is pretty robust, and the brand also has service channels via email, user forums, and good old-fashioned phone calls.

We reached out to customer support via live chat, phone ... professional service in terms of installation, and state-of-the-art monitoring service. Compared to SimpliSafe, ADT’s advantage is that it ...