the only people who could schedule, block out, appointments," Gradnigo said. "At the VA, [scheduling] is at the lowest level ... it's mismanagement. They have nothing centralized, they don't care ...

A lack of consistent policies and protocols by the Department of Veterans Affairs for administering private-sector health ...

The bill would also require the VA to provide clear scheduling information, giving veterans a better understanding of when their appointments are set. Furthermore, the legislation would compel the ...

A federal watchdog found the Atlanta Veterans Affairs failed to answer calls and schedule appointments for veterans in a timely fashion.