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Zappos chief marketing, merchandising and growth officer Joe Cano has left the company, FN has learned. According to a post on Cano's LinkedIn page, he has started a new position as the senior ...
In March 2013, a pilot group of 100 Zappos employees primarily comprising the human resources team began working under Holacracy, an experimental management system that eliminates traditional job ...
As the authors of "Rocket" write, "what the company is really looking for is employees who will become passionate cheerleaders for the Zappos brand." Read next ...
She connected with Zappos Labs in San Francisco, and the resulting software is still used by all call center employees. Kelly remembers the day Hsieh made the company-wide severance offer as being ...
A great lesson on how to do that comes from Zappos, which is already well known for the lengths it goes to maintain its focus on customer service and a positive company culture. It even designed ...
This holiday season, Zappos is harnessing shoppers’ love affair with their smartphones to make it easy to shop anywhere and anytime via customer service-driven services such as Ask Zappos and ...
Zappos chief marketing, merchandising and growth officer Joe Cano has left the company, FN has learned. According to a post on Cano’s LinkedIn page, he has started a new position as the senior ...
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