InMoment's Location Performance Scoring System links reputation management and location visit data to measurable ROI.

RingCentral's Studio enables organizers to produce event streams, while AI Clips auto-generates highlights from event recordings.

Wiland's FanSignals is a data solution to help sports teams and leagues optimize fan engagement, boost ticket sales, and enhance sponsorships.

By ensuring the correct contact data and call authenticity, and delivering consistent brand experiences, companies can reduce ...

"The launch of Face AI on our no-code platform marks a significant step forward in delivering hyper-personalized customer experiences at scale," said Rohit Modi, CEO of Apptile, in a statement. "The ...

Sugar CEO David Roberts says he's looking to refocus his company's efforts in a more targeted way, with AI used carefully.

Hear from CX leaders who are using Agentic AI and can highlight the success of their CX organizations since its ...

Zoho Co-founder and CEO Sridhar Vembu surprised many with his announcement to step down as CEO to become the company's chief scientist. But when taking a closer look, was this really a big surprise?

NielsenIQ (NIQ) has expanded its Omnishopper panel with 250,000 panelists for more consumer behavior and insights.

ServiceNow has introduced AI Agent Orchestrator and AI Agent Studio, a pair of agentic artificial intelligence innovations on the ServiceNow Platform that act as the AI agent control tower—one central ...

Brightcove's new AI Content Suite helps video content creators increase productivity, create more impactful content, and extend global reach.

Alloy.ai and Snowflake users can connect to and integrate real-time sales and inventory data from 350 retailer partners.