1 Department of Community and Family Medicine, Dartmouth Medical School, Hanover, NH, USA 2 Departments of Pediatrics and of Internal Medicine, Dartmouth Medical School, Hanover, NH, USA 3 Veterans ...
Patients, clinicians and managers all want to be reassured that their healthcare organisation is safe. But there is no consensus about what we mean when we ask whether a healthcare organisation is ...
The concept of knowledge co-production is used in health services research to describe partnerships (which can involve researchers, practitioners, managers, commissioners or service users) with the ...
The role and value of theory in improvement work in healthcare has been seriously underrecognised. We join others in proposing that more informed use of theory can strengthen improvement programmes ...
1 Booth Graduate School of Business, The University of Chicago, Chicago, Illinois, USA 2 Section of Hospital Medicine, University of Chicago, Chicago, Illinois, USA 3 James M. Anderson Center for ...
A wide variety of research studies suggest that breakdowns in the diagnostic process result in a staggering toll of harm and patient deaths. These include autopsy studies, case reviews, surveys of ...
There is wide belief that organisational culture shapes many aspects of performance, including safety. Yet proof of this relationship in a medical context is hard to find. In contrast to human factors ...
In 2009, the National Patient Safety Foundation’s Lucian Leape Institute (LLI) published a paper identifying five areas of healthcare that require system-level attention and action to advance patient ...
Social Science Applied to Healthcare Improvement Research Group, Department of Health Sciences, School of Medicine, University of Leicester, Leicester, UK Correspondence to Professor Mary Dixon-Woods, ...
Correspondence to Dr Hanan Alahmadi, Health Administration, Institute of Public Administration, PO Box 205, Riyadh 11141, Saudi Arabia; h_alahmadi{at}yahoo.com Context Healthcare organisations in ...
1 Centre for Quality Improvement and Patient Safety, University of Toronto, Toronto, Ontario, Canada Too often, however, improvement teams go through the motions of PDSA cycles without really ...