The Cabinet Office and the Improvement and Development Agency are urging public bodies to identify ‘avoidable contact’ with customers. National Indicator 14 is one of the 198 indicators against which ...

Recruitment and retention is now a major concern for local authorities and other public sector bodies. From a peak of 7.5 million in 1979, the number of public sector employees dropped to less than ...

Ill health and disabilities come in different forms which are often complex and inter-related. For this reason, health and care services have been brought together to provide holistic support. But ...

Adverts in The Guardian, Sunday Times and the enthnic press inviting employers to recommend senior managers to serve in the Department for Employment and Education on secondment, marks a re-launch of ...

Across the country pioneering project teams have found out how public money is spent in their area and then looked in detail at how services could be improved at a lower cost. The new approach of ...

The Government will be warned today that the living standards of millions of severely disabled people could fall if proposals in the Wanless Review of the future of social care are adopted.

Councils across the UK are being urged to join one of the biggest digital inclusion campaigns of the year to help local people get online. Spring Online is an award-winning initiative that makes it ...