PwC collaborated with AMP to launch a digital bank for small businesses and personal customers. Working alongside Engine by ...

The COVID-19 pandemic has accelerated digital adoption in consumer banking. Customers want remote access to their banks, but expect their experiences to be seamless — and human. Technology (and tech ...

The world of work has changed forever and changing employee attitudes mean businesses need to adapt their workplace strategy. Leaders must consider wellbeing and organisational footprints while ...

Cashless payments were already on the rise, and the COVID-19 pandemic has only accelerated that trend. Evolution of payments systems and a structural ecosystem revolution is reshaping the industry. To ...

A good customer experience leads to customers who will pay a premium, yet many companies ignore its importance. Getting customer experience wrong is a costly business, with the majority of brand ...

The Budget contains additional funding for the ATO to strengthen the fairness and sustainability of Australia’s tax system. $999m will be provided to the ATO over four years to extend and expand the ...

Virtual and augmented reality technologies are maturing, and with cost savings, efficiencies and new business streams on the horizon, are set to add US$1.5tn to global GDP in the next decade. From ...

Blockchain came from Bitcoin, but its use cases are far greater than cryptocurrency. Tamper-proof and immutable, blockchain provides a trust mechanism that could change how organisations do business.

Chief Data Officers are increasing the knowledge of data’s importance to their organisations and shareholders. While still an emerging role, CDOs are on the rise, concentrated in certain regions and ...

A new report from PwC highlights the concerns that consumers have over the security of their data. With 85% of customers saying that they will not do business with a company if they are worried about ...

Reticent about the switch from SAP ECC to S/4HANA? Use a Greenfield approach? Brownfield? Mix and match? Our Case for Change framework will help “A new version of the ERP, you say? Great, let’s just ...

Building ethical AI reduces risk and is the right thing to do – but it’s hard. The definition of ethical AI differs depending on who you ask and what initiatives you look at. We identify ten core ...