Wondering if Amazon offers work from home opportunities? They do! Amazon regularly hires remote workers for customer ser ...

Remember that Christmas movie "Miracle on 34th Street," where Macy's in-store Santa, Kris Kringle, sends a frazzled shopper ...

A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.

The company boosted customer service satisfaction with a generative AI-powered chatbot, and its Rufus shopping assistant is ...

Amazon next week will celebrate its 20th anniversary of its Amazon Prime membership. And now, Amazon Prime offers 300 million ...

Independent sellers on Amazon's marketplace are reporting an increase in fraudulent returns that they say is cutting into ...

Content warning: this story includes discussion of self-harm and suicide. If you are in crisis, please call, text or chat ...

United Parcel Service predicted downbeat 2025 revenue after announcing they are reducing business with Amazon to focus on ...

Artificial intelligence (AI) is going to radically transform the retail sector and could result in the creation of new ...

Last year, UPS landed a significant shipping deal with the USPS, as we reported, which is poised to have a large impact in ...

United Parcel Service forecast on Thursday downbeat 2025 revenue as it accelerates a plan to slash millions of deliveries for ...

Amazon Inc. is speeding up deliveries in the Tri-Cities after opening a delivery station in north Pasco. The Seattle ...