Xfinity, a subsidiary of Comcast, is one of the largest telecommunications companies in the United States, offering services ...

Tips delivered in another method that aren’t cash, but that have monetary value are considered noncash tips. These may ...

The public services department says the initiative aims to develop the skills of officers stationed at service counters, ...

A nonprofit in Clyde is empowering people with disabilities by creating sweet opportunities, teaching customer service skills ...

Great customer experiences start with human connection, and technology should enhance, not replace these interactions.

For direct human assistance from Expedia, connect with an Expedia customer service representative at 1-888-540-1069. Their ...

The counter staff rotation initiative, involving all ministries and their respective departments, officially begins today, to ...

When modernizing operations and infrastructure, the specific skills and mindset of technology builders can prove invaluable.

CEO Brian Niccol explains the company’s pivot back to its roots.

In a rant post to Reddit, the disgruntled driver shared that they felt exploited after working tirelessly, facing slow ...

Real-World Customer Engagement Best Practices in Action Grasping the basics of customer engagement strategies is crucial ... When you see demand in a specific category, product line, or service, shift ...