Non-English speaking persons interested in careers in hospitality and customer service can now apply for free classes at ...

Artificial Intelligence (AI) is transforming industries worldwide, and customer service is no exception. However, in Rwanda, AI-generated responses often fall short, leaving customers with vague and ...

Rieva Lesonsky interviews industry experts to learn how AI is transforming small businesses and their predictions for AI's ...

Company to host its marquee event in Europe, highlighting its strategic vision as a trusted IT partner to the more than 17,000 attendees.New innovations introduced at the show showcase the company’s ...

The World Economic Forum’s Future of Jobs Report 2024 estimates that by 2028 44% of core skills will need to change due to ...

A new study has revealed the top 30 phrases that drive us up the wall when dealing with customer service, with millions of ...

Nov. 16, 2019 Wearing black robes and Guy Fawkes masks, “Zizians” protest a Center for Applied Rationality retreat, ...

THE biggest customer service bugbears include rubbish hold music, no option to call back if you get cut off – and not being able to speak to a real person. A poll of 2,000 adults revealed ...

KUWAIT CITY Warba Bank announced today a net profit of KD 22.4 million, reflecting a 13.9% increase from the previous year. This translates to earnings per share (EPS) of 8.85 fils as of 31 December ...

Shopify shares actionable small business tips from expert entrepreneurs, including how to find success in your marketing, ...

Specialist wellbeing experts, Fenetic Wellbeing, has launched a new Business Administrator apprenticeship scheme in ...

Once you’ve signed up, your phone will be able to automatically connect to Starlink’s satellite network. This lets you send ...