In this call center agent’s case, he only took breaks after his current call was over, but when his boss scolded him for not ...

A few different services may loop the Jefferson County 911 Center in with their calls to help resolve a situation or send for ...

After nearly a decade of planning, Roxbury was poised to become home to the second operating birth center in Massachusetts ...

Brother Gabriel W. Reid, counselor in the Sunday School General Presidency, encouraged students to "go, work and build" as ...

Because some of the affected employees work at IRS call centers, the agency’s firing of some 6,000 workers also raises concerns about tax filing season, which is just ramping up. In Cincinnati ...

“Max and Shawn’s friend, Raul, who had to return to Nicaragua to support his family, faced accent discrimination at his call center job,” Narayana said. “His experience with ‘accent ...

This season the team has a new way to help fans and those providing that service say it’s a game changer."Being able to do something that even somebody who is sighted can is kind ...

MANILA, Philippines — Two women who were illegally recruited to work as call center agents in Laos have been rescued by the Bureau of Immigration (BI) at the Ninoy Aquino International Airport.

The YWCA partners with Family Promise of Missoula, run by the Missoula Interfaith Collaborative, to operate the Family ...

Nowadays, businesses can choose whether to outsource their call center to an outsourcing company, keep it on-premises, or manage it remotely (think: virtual offices), allowing agents to work from ...

Prime Minister Muhammad Shehbaz Sharif has asked the leading American multinational IT company, Afiniti, to establish ...