Prioritizes faster responses to routine inquiries via automated systems and intelligent call routing; Timely and proficient ...

The General Pension and Social Security Authority (GPSSA) has announced a significant upgrade to its call centre, increasing its capacity to handle a greater volume of calls efficiently. This ...

Chaos erupted in Islamabad's Sector F-11 after a raid by Pakistan's Federal Investigation Agency on a fake call center run by ...

Scam call centre farms set up in Thailand are generating billions of dollars every year, as the criminal gangs that run them traffic people in from countries across Asia ...

As AI makes its foray into spam calling, how does one deal with the menace of spam and scam calls, which will only increase with AI's advent.

US President Donald Trump and Russian President Vladimir Putin are set to speak today between 13:00 and 15:00 GMT (18:30 to ...

Telangana Cyber Security Bureau busts fake call centre targeting PayPal customers, leading to 63 arrests and recovery of ...

The Conversation keeps you up to date on the latest discoveries. Using their knowledge and research, our expert authors ...

This is where we get the chance to make a difference, to get our hands dirty and help the city remedy the issue while guiding ...

The scam starts with fake articles featuring celebrities. Next comes a crypto ruse, and finally, the fraudsters impersonate the authorities. More than 32,000 people have fallen victim, but now the ...

Donald Trump spoke to reporters at the Kennedy Centre in Washington, D.C., where he addressed a number of issues at hand, ...