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Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.

A Gurugram-based man’s amusing yet frustrating interaction with HDFC Bank’s customer care has gone viral after he shared his ...

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If you aren’t that happy with your wireless provider’s customer service, you have plenty of company. Wireless customer care ...

Expedia’s official hotline to assist passengers from the United States. You can choose this option if you need to speak to a live agent from Expedia to get assistance with your reservations or ...

The company said it has been using Anthropic's Claude AI model, through Amazon's Bedrock generative AI platform, which has helped reduce the average customer service resolution time by 87% and is ...

Customers can simply and easily contact our customer care team for reactivation, says company in response to AP Deputy CM's call ...

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Nasha is a Managing Editor for CNET, overseeing our sleep and wellness verticals. She is a nutrition, mental health, fitness and sleep science enthusiast. Her passion for mindful and holistic ...