The companies that benefit from this are the ones that take proactive measures to ensure their staff has received proper customer service and appreciation training. You can earn an incredible ...

To enhance service delivery for Malawians, CTS Courier has announced a special employee training program set to begin in ...

Customer service representatives must be knowledgeable and courteous. They must have excellent listening skills and a willingness to talk through a resolution. Training in conflict resolution can ...

AI roleplay simulations provide a powerful tool for retailers to train their customer service and store teams to handle ...

Through an eight week training program, students will gain skills to excel in the customer service field. This program aims to provide a fast track to great careers with industry partners like ...

New York State Electric & Gas (NYSEG) has launched a pilot training program aimed at improving customer service by reducing ...