It makes all the difference when you find a remote job that offers paid training! Especially if you are new to an indust ...

This program aims to provide a fast track to great careers with industry partners like Alabama Power, Spire, and Blue Cross, ...

The staff at the city mosque here will soon be required to wear a standard uniform and undergo customer service training ...

A woman on TikTok shared a PSA about the importance of putting yourself on mute if you’re ever on hold with customer service.

Joining us on today’s Inside Automotive is John Fairchild President of Fairchild Automotive Solutions, to share ...

By integrating cutting-edge technologies, the industry achieves remarkable improvements in service delivery, operational ...

Wondering why is customer service important? Richard Alvin looks at how excellent service drives loyalty, boosts reputation, ...

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.

MOSCOW. Feb 7 (Interfax) - Gazprom Mezhregiongaz Group, which handles the sale and distribution of Gazprom's gas on the Russian market, is establishing a unified customer service center registered in ...

To fully realize GenAI's potential, financial institutions must address data constraints, ethical considerations, ...

InvoiceCloud, a leading solution for digital bill payment services, has teamed up with POWERCONNECT.AI, the leading AI accelerator for the energy and utility industry, to offer integrated AI and ...