Prasarana Malaysia Berhad said a structured training programme for around 4,000 of its frontliners has led to a 50 per cent ...

The companies that benefit from this are the ones that take proactive measures to ensure their staff has received proper customer service and appreciation training. You can earn an incredible ...

NYSEG has launched a pilot training program aimed at improving customer service by reducing call transfers and enhancing ...

AI roleplay simulations provide a powerful tool for retailers to train their customer service and store teams to handle ...

Customer service representatives must be knowledgeable and courteous. They must have excellent listening skills and a willingness to talk through a resolution. Training in conflict resolution can ...

Docupace, a leading provider of software to streamline back-office operations of wealth management enterprises and financial ...

Tyson Group, a leader in sales consulting and training, is proud to announce that it has been awarded the Bronze Stevie® ...

Through an eight week training program, students will gain skills to excel in the customer service field. This program aims to provide a fast track to great careers with industry partners like ...