Whatever your inquiry, there are several options for getting in contact with Amazon's customer service desk. Here's how to browse and find the method of your preference. Start the day smarter.

PCMag editors select and review products independently. If you buy through affiliate links, we may earn commissions, which help support our testing. Amazon announced this week a new set of AI ...

A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.

but I see Amazon in a class of its own. One could argue that Apple belongs on a list of retailers, but it represents technology with retail to support the sales and customer service. Best Buy has ...

Amazon sends Marshall Haney the wrong heater. After he returns it, the company won’t refund his money. Where did he go wrong?