EL CENTRO–Imperial Irrigation District ratepayers have been receiving an email asking for their opinions in the IID 2025 Customer Survey.

CX programs need to leverage more advanced quantitative analytics to drive action, increase financial impact, and prepare for ...

Goodyear led the way in the luxury and passenger car categories in the latest J.D. Power U.S. original equipment tire ...

Major broadband providers outperformed by smaller rivals in annual survey - Zen Internet earned the highest ratings across ...

Because of the wide availability of opportunities to create surveys using free online survey software, you can quickly and easily gauge customer satisfaction or interest in new product offerings via ...

The website you are visiting is protected and accelerated by Imperva. Your computer may have been infected by malware and ...

Porsche is the number one ranking brand when it comes to the dealer service experience in the J.D. Power 2025 U.S. Customer ...

We are excited to announce the Copilot Studio-powered customer feedback survey in Dynamics 365 Contact Center, now in preview. Now, contact center managers can use Copilot Studio Survey in the Contact ...

In 2025 business leaders cite technology, including agentic AI and automation, as the top growth factor followed by purpose, ...

Learn about the different types of survey software, their features and benefits, and how to choose the best one for your customer satisfaction surveys and customer retention goals.

The gap is largely driven by a shortage of qualified technicians and frontline staff at EV dealership service centers.