A collaborative web-based tool for creating and managing empathy maps. This tool helps teams better understand their users through visual collaboration.

The first question on your mind is probably “what exactly is a customer empathy map?”, and rightly so. At its core, a customer empathy map is a process of getting to know your user base; what they ...

You can create a release to package software, along with release notes and links to binary files, for other people to use. Learn more about releases in our docs.

From your hopes and fears to your background, values and level of experience, there’s often more than meets the eye. Just as you might be empathetic to a friend or family member’s situation, you can ...

Empathy is “something you have either got, or you haven’t”. If true, these words from senior midwife and independent investigator Donna Ockenden could spell disaster for patient care. Her own landmark ...

Sample questions to ask ... Apply your user test learnings to develop an empathy map for your users at each stage of the buying process. Consider what your user wants to accomplish, what they ...

However, too little empathy can mean being aloof and callous; too much empathy can mean ignoring your own needs. See where you fall on this empathy scale. Using the key below, answer the questions ...

Hosted by journalists of color, our podcast tackles the subject of race with empathy and humor. We explore how race affects every part of society — from politics and pop culture to history ...

A recent study found that children who are more empathic toward nature have more positive attitudes about behaviors that protect the environment. When we think of empathy, we tend to envision the ...