In recent episodes, Ella, played by Paula, had been framed for drugging Chas Dingle after a fall in The Woolpack ...

The State of the Contact Centre 2025 – Calabrio surveyed 400+ global contact centre leaders, and the message is clear: AI is no longer the future – it’s here. With 98% of contact centres already using ...

Teleperformance is deploying a new artificial intelligence system that aims to soften the accents of English-speaking Indian employees in real time, according to reports. Bloomberg reported that ...

A TRIO of celebrities have reunited to work in a call centre. 80s icons Martin Kemp, Sinitta, and Toyah Willcox surprised fans by working in call centre amid their reunion. Standing by the phones ...

A call centre business has stepped in to rescue 95 jobs from a collapsed rival on Wearside - promising at least 60 more to be ...

he French company has around 90,000 employees in India. Teleperformance, the world's biggest call centre operator is using artificial intelligence (AI) to '"neutralise" Indian accents for Western ...

Today, customer experience (CX) is a crucial differentiator across industries, prompting businesses to continuously seek service improvements. AI technology is playing a pivotal role in transforming ...

The world’s biggest call centre company is using artificial intelligence to “neutralise” Indian accents for Western customers. Teleperformance said it was applying real-time AI software on ...

Despite a number of recent closures in and around the shopping complex, the centre said it's committed to positive ...

This is a vibrant, animated illustration of a restaurant scene at night. The restaurant is bustling with activity—customers are dining, waiters are serving, and a cashier is handling orders.