NPS alone no longer cuts it. Evolving customer experience metrics like CES and XQI are helping brands stay ahead in 2025 and ...

Rain is back in Fresno’s immediate future although a large amount isn’t expected. The city has received .12 inches during a dry January, leaving the seasonal rain gauge at 64% of normal at 3.04 inches ...

HOUSTON--(BUSINESS WIRE)--Tekmetric, the leading automotive repair software company, has appointed Lauren Langston as the company's new President and Chief Operating Officer (COO). With a proven ...

The Lancet report suggests that another metric is far more useful when determining a patient’s overall health: the amount of belly fat they have. The report’s authors note that attaining ...

--(BUSINESS WIRE)--As the Biden administration highlights ... Satisfaction Index (ACSI®) introduces a new "Efficiency Gap" metric that provides critical insights into federal government ...

Jan 16 (Reuters) - A gauge of manufacturing activity in the U.S. Mid-Atlantic region shot up by the most in about four-and-a-half years in January, with new orders and shipments both surging ...