The post contains 50 new customer stories, which appear at the beginning of each section of customer lists. The post will be ...

Why Customer Experience in the Contact Centre Needs a Reality Check in 2025 Stuart Dorman, Chief Innovation Officer at Sabio ...

Beware — there’s a nasty new threat working its way across America. The FBI warns that “the scam may be moving from ...

Tech platforms are responding to this threat now. Google has introduced call defense to the latest version of Android, than ...

GreenState Credit Union Selects Content Guru to Modernise Experiences & Adopt AI-Enhanced Support within their contact centre ...

Earn rewards with Microsoft. Just by simply doing what you love to do. Sign in or create a Microsoft account and get points for gift cards, sweepstakes, and more.* ...

Companies have continued to cut jobs in 2025 after a wave of layoffs last year. Meta, Microsoft, BlackRock, and Ally are among those shedding staff.

Israel-based spyware maker Paragon, accused of orchestrating the WhatsApp cyberattack, has admitted the US Govt is one of its ...

The company aims to continue driving innovation, enhancing user experiences, and delivering measurable business growth for ...

The Commonwealth Bank of Australia is moving forward with its generative AI ambitions, with the technology being integrated ...

The Army will hold a virtual industry day next week for companies interested in the next planned variant of the Integrated Visual Augmentation System -- IVAS Next. The Feb. 11 event will inform ...

ZingHR, a Gartner recognized, global HR tech venture accelerated at Microsoft and backed by Tata Capital Growth Fund II, has ...