The news is the latest addition to Microsoft Teams as it looks to be more useful and intuitive for users everywhere. The ...

At Enterprise Connect, Cisco also announced the general availability of Webex AI Agent from 31 March. Webex AI Agent is ...

This new integration between the two solutions will empower customers with advanced call automation, cognitive services, and ...

Microsoft is investigating a new Microsoft 365 outage that is affecting Teams customers and causing call failures. Since the incident started more than one hour ago, outage monitoring service ...

Anywhere365, a global provider of cloud-based contact centre and dialogue management solutions, has announced that through its long-term relationship with Microsoft, it will be ...

Microsoft Teams will introduce Real-Time Text to the platform, and users should know about it, because they might want to ...

Microsoft has cited a regular review of feature usage as the reason behind the decision, which will affect Skype's free call ...

Owensboro-Daviess County 911 Director Paul Nave said Monday that businesses that rely on Microsoft Teams for communication are not having 911 calls go to the dispatch center. Rather, Nave said, the ...

Shutting down Skype will help Microsoft (MSFT.O), opens new tab focus on its homegrown Teams service by simplifying its communication offerings, the software giant said on Friday. Sign up here.

AudioCodes announces Microsoft Teams Phone extensibility for its AI-first Voca Conversational Interaction Center ...