Clients can create, edit, and view their own tickets. Backend admins can view all tickets and respond to them, as well as update their status.

Switching help desk platforms is a significant decision, one that can be driven by the need for better features, improved scalability, enhanced security, or cos ...

Match fields between your source help desk and FreeScout. To migrate agents ... Review the results in FreeScout and adjust mappings as needed. Check the Demo results to verify that data appears in ...

The Service Desk is the gateway to the IT Services department. The IT Service Desk staff are familiar with all services and their “operating conditions”.

A demo from Optifye.ai ... Optifye says it’s building software to help factory owners know who’s working — and who isn’t — in “real-time” thanks to AI-powered security cameras ...

A demo from Optifye.ai ... Optifye, which is part of YC’s 2025 winter batch, says it’s building software to help factory owners know who’s working — and who isn’t — in “real-time ...

Explore the implications of performance-related pay in the UK Civil Service and its potential impact on bureaucracy.

Tickmill does not accept U.S based traders. City Index offers a comprehensive demo trading account designed to help you practice trading across a wide range of markets without risking real capital.

Have you been to FOSDEM? It’s a yearly two-day megaconference in Brussels, every first weekend of February. Thousands of ...

The best standing desk converter offers the benefits of a standing desk without needing to replace your entire desk (and they take up a lot less space, too). My team and I have already tested the ...