Freshdesk is a widely-used help desk platform that has embraced AI through its Freddy AI suite. It offers omni-channel support (email, chat, phone, social) in one inbox, helping teams manage inquiries ...

The Service Desk is the gateway to the IT Services department. The IT Service Desk staff are familiar with all services and their “operating conditions”.

The new-look XR smart glasses will allow technicians to receive remote support from their service desk with a visual aid.

Navigating air travel can sometimes be stressful, but JetBlue's customer service aims to make your experience as smoot ...

The Service Desk is here to help. The pages listed on the left will help you access your CWU account access.. Please check out the list of resources on these pages ...

“The Friend” is a decent film, but it’s even more effective as a cautionary tale for new dog owners. Finally, a movie that ...

The Senate voted Wednesday 70-28 on a House resolution to repeal a rule promulgated by the Internal Revenue Service last year ...

Terry Johnson tried again to retire last year, but it’s not working out as planned. The 68-year-old Army veteran who came to Wilkes-Barre in 1995 from Philadelphia and worked in a variety of jobs ...

Ranchi: Chief minister Hemant Soren on Tuesday launched a smartphone distribution drive where he handed over 150 smartphones ...

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