Microsoft Copilot’s Researcher and Analyst agents represent a significant leap toward AI-augmented leadership.

To start, Barbaccia called for CIOs to identify licenses with the five software vendors who do the most business with the ...

Zacks.com users have been paying close attention to ServiceNow (NOW). This makes it worthwhile to examine what the stock has in store.

Joining the likes of ChatGPT, Google Gemini, and xAI’s Grok, Microsoft 365 Copilot now offers deep research features. While ...

The new Researcher and Analyst agents in Microsoft 365 Copilot represent the latest evolution of AI agents, with their ...

There’s a lot to be optimistic about in the Technology sector as 2 analysts just weighed in on ServiceNow (NOW – Research Report) and Microsoft ...

AI and chatbots fail to reduce customer service wait times, leading to 15 billion hours wasted by Indian consumers.

New research shows 89% of consumers will switch brands over slow service—AI-powered agents could be the solution.

Indian consumers are not hesitant to act when faced with poor service: 89% said they would switch to another brand, and 84% ...

Despite AI agents and chatbots increasingly becoming a part and parcel of customer service, they have yet to significantly ...