As the AI Summit got underway in Paris on Monday, some 60 European companies — from incumbent industrial giants to AI ...

Whether that’s an actual product, an app, or even just e-commerce and customer service ... a company’s support teams. No matter how well-built and easy-to-use a piece of tech is, support ...

I call tech support and they said ... because I work from home part time and you expect me to brush it off. Worse service I ever had. That's alright. I will hang with wow for the rest of the ...

Finishes and Interiors Sector (FIS) is delighted to announce the appointment of Damian Hill to the newly created role of ...

On Call When the weekend rolls around, nobody needs permission to do whatever they desire. Unless, of course, they're required to be available to support tech – a restriction we mark each week in On ...

The company's stellar repair and tech support services earn a handful of scores ... Giving customers the option to call a hotline or visit a Genius Bar to get help with their iPads continues ...

I've been writing about computers, the internet, and technology professionally for over 30 years, more than half of that time with PCMag. I run several special projects including the Readers ...

Microsoft has started testing a new "scareware blocker" feature for the Edge web browser on Windows PCs, which uses machine ...

On Call Tech support people play many roles, and The Register celebrates them all in On Call, our reader-contributed Friday column in which we share your tales of adventure. This week, meet a reader ...