A family is reeling after planning a surprise Royal Caribbean cruise for their kids — and then their teen was denied boarding ...

A North Carolina family says what should have been an enjoyable cruise turned into heartache after they were turned away at ...

This is precisely what happened to Shannon Nutting, a North Carolina mother, who set off on a journey to surprise her children with a cruise vacation. However, her family's excitement turned into ...

A mom and her four kids were left heartbroken after they were unable to board their Royal Caribbean cruise because of an ...

Everybody was just heartbroken and devastated,” the mom said after her special needs son was not allowed to board with just a ...

Imagine planning a dream vacation for over a year, only to have it shattered just before the departure. This was the heartbreaking experience of Shannon Nutting, a mother of four, who drove eight ...

The North Carolina mom claims Royal Caribbean did not allow her son to board the cruise due to his ID, even though she ...

A North Carolina mother’s long-planned cruise vacation turned into heartbreak when Royal Caribbean wrongly denied boarding to ...

A mother’s long-planned family cruise turned into heartbreak when Royal Caribbean staff denied boarding to her 16-year-old ...

Shannon Nutting, of Pembroke, North Carolina, said she thought she did everything right to go on the cruise, but at the port, she was still told that one of her sons could not board. "It was a ...