GreenState Credit Union Selects Content Guru to Modernise Experiences & Adopt AI-Enhanced Support within their contact centre ...

Interact’s support will ensure that Wigan Youth Zone can continue delivering high-quality services to those who need it most.

Premier Inn, owned by Whitbread, have announced that its contact centre in Houghton Regis is to be outsourced overseas with ...

The Welsh Ambulance Service in north Wales have announced that their Emergency Call Handlers will more into a new state of ...

Why Customer Experience in the Contact Centre Needs a Reality Check in 2025 Stuart Dorman, Chief Innovation Officer at Sabio ...

Regulatory audits are becoming more complex, and fragmented data management can lead to compliance risks, inefficiencies, and ...

What CX Leaders Can Expect From AI in 2025 An interview with Martin Taylor, Co-Founder and Deputy CEO of Content Guru - ...

Fire Safety Leader Extinguishes Customer Service Woes with Sabio’s AI-Powered Analysis Solution. contact centre contact ...

CC33Global, customer service outsourcing companies, is set to launch AI development team comprising up to 20 contact centre ...

Rob Crutchington of Encoded shares his 3-point methodology to maximise the UK’s outsourced contact centre opportunity.

InVision Group Unites Entire Portfolio Under New Peopleware Brand. Injixo - contact centre workforce management ...