Selecting the right NTFS cluster size is key to balancing storage scalability, efficiency and performance when expanding a ...

Microsoft this week announced that its scareware blocker, which aims to identify potential scam sites and messages, is now in ...

With the continual rise of nation-state attacks and increasingly sophisticated cybercriminal rings, Microsoft has released ...

The editors of Redmond magazine are proud to recognize the winners of the 2023 Product of the Year awards, which spotlight solutions that help IT professionals manage, monitor, optimize and secure ...

UJET's unified, AI-powered Contact Center as a Service (CCaaS) & Workforce Management Management (WFM) platform empowers organizations of any size to deliver exceptional customer experiences and ...

Microsoft announced the general availability of its new unified contacts experience for Microsoft Teams and Outlook, streamlining contact management across its collaboration tools. The unified ...

Release wave 1, which will occur between April and September 2025, will primarily focus on automation and AI capabilities across those Microsoft products and services. The upcoming slate of ...

What if you could reduce your Contact Center costs significantly without sacrificing performance or customer experience? Our new report, AI for Contact Center Cost Reduction, reveals how AI can ...

News Microsoft's Massive First Patch of 2025 Includes 8 Zero-Day Flaw Fixes By Chris Paoli 01/14/2025 Microsoft’s first Patch Tuesday of 2025 has arrived, and it's a big one. Microsoft addressed ...

As Microsoft Unified Support costs continue to climb, many organizations struggle to determine whether they’re truly getting value for their support spend. With complex pricing models, formula ...