Brand Keys, in compiling its 28th Annual Customer Loyalty Engagement Index, found that loyalty is more complex today, just as the consumer, the marketplace and marketing have become more complex. But ...

Particular Audience has launched the third phase of its Retail Media platform, available now to existing clients on DiscoveryOS. This release introduces features to enhance ad placement precision, ...

InMoment's Competitor Intelligence empowers businesses with conversational-style AI insights to build reputation in real time.

Workbooks has added advanced project management tools directly into its No-BS CRM platform, enabling businesses to streamline workflows, allocate resources, and optimize revenue tracking. For ...

AT&T and TransUnion are now allowing businesses that call AT&T Wireless subscribers with Android phones to display a reason for the call along with their names and logos through TransUnion's Branded ...

Smarsh, a provider of communications data and intelligence, has acquired CallCabinet, a compliance call recording and analytics technology company, for an undisclosed amount. The integration will ...

Coveo has rolled out Coveo Passage Retrieval API, a headless retrieval method for generative artificial intelligence applications that leverages the Coveo AI-Relevance Platform. Coveo's Passage ...

As a product management professional, I’m obviously focused on delivering great products. But after more than a decade using and managing technology and data products, I see the big picture of where ...