Abadia said the Fulton leadership team fully supported enhancing services for their deaf and hard of hearing customers and ...

Nadine Willis was being wheeled back for foot surgery at Texas Health Surgery Center in Addison. She was nervous, but not ...

Some beneficiaries will now have to confirm their identities in-person to claim Social Security. SSA staff say it's bad news ...

Across industries, GenAI adoption is no longer optional—it’s a necessity for businesses that want to remain competitive.

The busy season can make or break a call center - learn how to turn the chaotic periods of the HVAC season into a success.

The Kremlin said that a phone call between Russian President Vladimir Putin and US President Donald Trump was "a step towards a face-to-face meeting," adding that Russia-US talks in Riyadh scheduled ...

The UG said some Wyandotte County residents may see a message incorrectly directing them to contact the UG instead of Waste Management.

USPS Vice President for Customer Experience Marc McCrery said the agency is looking to switch its call center platform to a ...

NYSEG has launched a pilot training program aimed at improving customer service by reducing call transfers and enhancing ...

Rockwell Medical's annual report on Form 10-K for the year ended December 31, 2024 was filed prior to this call and provides a full analysis of the company's business strategy as well as the company's ...

Digital Forensics Corporation is known for trying to help sextortion victims. But a USA TODAY investigation found complaints ...

Jefferson Parish plans to begin offering in-person appointments for residents to talk face-to-face with a customer service ...