CLogic, the leading AI-powered contact center platform purpose-built for ServiceNow®, today announced that Cole, Scott, and ...

Teleperformance SE has deployed AI technology by Sanas to modify the accents of its Indian call center employees in real time ...

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Following instructions including customer Working Instructions (WI) or management instructions. Telephony soft skills qualifications and/or Call center/Service Desk experience. English – Can converse ...

Fresh off the heels of the AI-powered accent adjustments in the Oscar-nominated 2024 film "The Brutalist," the French company that owns the largest call center in the world has announced that it ...

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A Dominican man was charged with bilking some $50,000 from elderly people through a scheme in which suspected thieves posed ...

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Chaos erupted in Islamabad's Sector F-11 after a raid by Pakistan's Federal Investigation Agency on a fake call center run by Chinese nationals led to ...

Teleperformance SE, the world's largest call center operator, is implementing an artificial intelligence system designed to soften the accents of English-speaking Indian workers in real-time.