WORCESTER ― Charter Communications will shutter call center operations at its Higgins Street location. The call center ...

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The regional president of Verizon has led her market to become the telecom giant’s No. 1 performer based on annual revenue ...

NORFOLK, Neb. -- Physicians Mutual, a nationwide provider of health, life, and retirement insurance, has brought new jobs to downtown Norfolk. Its new call center opened last fall but was welcomed ...

A few different services may loop the Jefferson County 911 Center in with their calls to help resolve a situation or send for ...

Data centers contributed 4.7 million jobs to the US economy between 2017 and 2023, a PwC study found. Most of them aren't direct tech jobs.

Based on data from the agency's Bureau of Local Employment (BLE), the two top job vacancies for the period of Feb. 7 to 13 are for customer service assistants and call center agents A total of 9,922 ...

About 2,000 jobs are to be axed at Sky as part of a shake-up of the media company’s call centres. Sky said that about seven per cent of its workforce would be affected by the changes.