Across industries, GenAI adoption is no longer optional—it’s a necessity for businesses that want to remain competitive.

The busy season can make or break a call center - learn how to turn the chaotic periods of the HVAC season into a success.

TRAGIC ACCIDENT - A call center agent lost his life after being hit by a car on Quirino Highway in Novaliches,.

Altadena residents are protesting the use of the Altadena Golf Course as a debris recycling site as cleanup continues in the ...

Authors Ezra Klein and Derek Thompson urge a re-think on regulations that stymie development and progress.

In a significant breakthrough, Goa Police have arrested three individuals, including a Kazakhstan national of Chinese origin, ...

Adams: Even after 3 kids & 4 decades of conversations, it's still important to go. Strategies for when to talk to teachers & ...

JJ Redick was brought to tears when he first saw the devastation where he rented a home and one day hoped to buy. Now he's working to rebuild it.

The Carcar City Police Station successfully apprehended the suspects involved in the brutal murder of a 28-year-old call ...

After nearly a month of unemployment, one employee at the Hampton VA is telling News 3 she was asked to return to work.

Three Sky call centres in the north of England are to be closed and another two reduced in size, with around 2,000 job cuts.

COMPASS and human trafficking outreach advocate and retired law enforcement officer Kevin Ketler will hold a basic ...