Sky is cutting 2,000 call centre staff and replacing them with chatbots, saying people are tired of phoning customer service ...

The cybercrime wing of West Bengal Police arrested 21 people and busted an illegal call centre involved in duping Australians ...

Jesse literally cold calls a different information centre somewhere in Aotearoa. They don't know he's calling and he doesn't know who will answer the phone. Will it be a disaster or a lovely, fun chat ...

Sky will reduce its headcount with its customer call centres by 2,000 as the media group moves its service further towards ...

This means that some emergency calls are missed because some workers work between 10 to 12 hour shifts ... Mbalula needs to immediately tend to the appalling working conditions of the call centre ...

BJP MP Udayanraje Bhosale said it was Chhatrapati Shivaji Maharaj who gave the call for ‘Sarva Dharma Sambhav’ or secularism.

KARACHI: A local court on Wednesday remanded journalist Farhan Mallick to Federal Investigation Agency's custody for five ...

That insight led to the creation of Auto-UX’s flagship product: Auto-Pilot. It’s the first fully digital, end-to-end novated ...

“Our customers increasingly want choice, to speak to us on the phone when they need us most and the ease of managing everyday tasks digitally. “We’re investing in a new centre of excellence ...

Anti-scam campaigners call for UK police to crack down on fraudsters, labelling scams a “penalty-free crime” amid rising ...